Legal

Terms & Conditions

Last updated: May 2026

Nature of the service

Regénesis House offers medical-regenerative evaluation and, when clinically appropriate, supervised regenerative protocols. Submitting an application is a request for evaluation, not a purchase or a guarantee of treatment.

Candidacy

Every protocol is conditional on candidacy confirmed by the clinical team. Non-candidacy decisions are final and based on medical criteria.

No medical guarantees

Regenerative medicine outcomes depend on individual biology, adherence and conditions outside our control. No specific result is guaranteed.

Informed consent

Any intervention requires written informed consent reviewed and signed in person before the procedure.

Cancellations and refunds

Specific cancellation and refund terms are provided in the personalized service agreement at the moment of booking, and govern over anything stated on the website.

Intellectual property

All content on this website — copy, photography, design system — belongs to Regénesis House and may not be reproduced without written authorization.

Limitation of liability

Regénesis House is not liable for decisions taken by the user outside of supervised protocols, nor for the absence of evaluation due to incomplete or inaccurate application data.

Jurisdiction

These terms are governed by the applicable laws of Mexico. Disputes are submitted to the courts of Quintana Roo.